Terms & Conditions

1. Agreement to these terms

These terms and conditions (“Terms”) govern your use of caroastingcollective.com, our customer app at app.caroastingcollective.com, and the related services of California Roasting Collective (“CRC,” “we,” “us,” or “our”), a DBA of Steady State Collective, LLC, located in San Marcos, California. By using the website or app, you agree to these Terms. If you do not agree, please do not use the website or app.

2. Our services

CRC provides coffee roasting and related services, including toll roasting, custom and simple private label programs, cold brew production, equipment use, training, and green coffee storage. Specific services, orders, and bookings may be subject to additional terms, quotes, or agreements provided at the time of purchase or booking.

3. Accounts

Some app features require an account. You are responsible for keeping your sign-in credentials confidential and for activity under your account. Please contact us if you believe your account has been compromised.

4. Orders, samples, and payment

Orders, sample requests, tours, and bookings submitted through the website or app are requests and are not final until confirmed by CRC. Payment terms, invoices, and fulfillment details are provided through the customer app or by email. Sample pack availability and contents may change.

5. SMS Terms

Our customer app offers an SMS text messaging program under our registered brand name, Steady State Collective, LLC (California Roasting Collective). Customers who opt in receive service-related text messages, such as order and booking updates, at the mobile number they provide.

• Message and data rates may apply. Message frequency varies based on your account activity.
• You can opt out at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from the program unless you opt in again.
• For help, reply HELP to any message, email hello [at] caroastingcollective [dot] com, or use our contact form.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for details.

6. Intellectual property

The website and app, including text, artwork, logos, and images, are owned by or licensed to CRC and may not be copied or reused without permission. Artwork, labels, and materials you provide for your products remain yours; you confirm you have the rights to use them.

7. Acceptable use

You agree not to misuse the website or app, including by submitting false information, attempting to access systems without authorization, or interfering with the services’ operation.

8. Disclaimers

The website and app are provided “as is” and “as available.” To the extent permitted by law, CRC disclaims warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the extent permitted by law, CRC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or app. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Changes and contact

These Terms are effective November 9, 2026. Future changes will be posted on this page with an updated date. Continued use of the website or app after a change means you accept the updated Terms.

California Roasting Collective
Steady State Collective, LLC
San Marcos, California
hello [at] caroastingcollective [dot] com